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Privacy Policy

At Swimming to Success, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website and purchase our online coaching programs.

We collect certain types of information when you use our website. This may include personal information such as your name, email address, billing address, and phone number. Payment information is processed securely by third-party payment providers; we do not store your full credit or debit card details. We may also collect account-related information, such as login details, preferences, and program history. In addition, we automatically collect technical data such as your IP address, browser type, device type, and website usage through cookies and similar technologies.

We use this information in order to provide and manage our coaching services, process payments, communicate with you about your account, send you service updates, and improve the performance of our website and services. In some cases, we may also process your information to comply with legal or regulatory obligations or to protect against fraud.

Under the General Data Protection Regulation (GDPR), we rely on different legal bases to process your personal data. These include the performance of a contract (to provide you with the services you have purchased), your consent (for example, when you sign up for marketing communications), compliance with legal obligations, and our legitimate interests in improving our services and ensuring security.

We do not sell your personal data. However, we may share limited information with trusted third-party service providers such as payment processors, hosting services, and email platforms, as well as with legal authorities where required by law. If your data is transferred outside of the European Economic Area, we take appropriate steps to ensure adequate protection, such as using Standard Contractual Clauses.

We retain your personal data only for as long as necessary to provide services, comply with legal requirements, and resolve disputes. Once it is no longer needed, your data will be securely deleted.

As a user, you have rights regarding your personal data. These include the right to access, correct, or delete your information; to restrict or object to certain types of processing; and to request a copy of your data in a portable format. If you have given consent for certain processing activities, such as receiving marketing emails, you may withdraw that consent at any time. If you are a resident of California, you may also have rights under the California Consumer Privacy Act (CCPA), including the right to opt out of any data “sales.” We do not sell personal data, but we honor these rights as required.

We use cookies and tracking technologies to enhance your experience on our website, to understand how visitors use our site, and to improve our services. You may disable cookies in your browser settings, but some features of the site may not function properly as a result.

We take appropriate technical and organizational measures to safeguard your personal data. While we strive to protect all information, no method of online transmission is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed at individuals under the age of 16, and we do not knowingly collect data from children.

This Privacy Policy may be updated from time to time to reflect changes in our practices or for other legal, regulatory, or business reasons. Any changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about this Privacy Policy or wish to exercise your data rights, you can contact us at ronanfahey85@gmail.com

 

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